Want to make the doctor's office worse than it needs to be? Take that 15 minutes they see you and wrap it with an hour wait and 15 minutes of forms (new doctor) that I might've been happy filling out watching The Bernie Mac Show at home the week before.
We want to improve medical care but we could start with the doctor visit. Insist people come on time(financial incentive)… Electronic forms or (department store) sku's on check-in would be a start.
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